Thank you for choosing our products and services (collectively, the “Services”). These Services are provided by MetaGPT.LLC (hereinafter referred to as the “Technical Service Provider” or “We”). MetaGPT.LLC is a U.S. incorporated company with its principal place of business at Ste R 8 The Green Dover, Delaware, USA (document number 7606285). By using the Site and any of our Services, you acknowledge that you have read, understood and agreed to be bound by these Terms and to comply with all applicable laws and regulations. If you do not agree with these Terms, you should refrain from using our Services. For any inquiries, please reach out to us at: [email protected].
To use our Services, you must be at least 13 years old or have reached the minimum age required by the laws of your country or region. If you are under 18 years old, you are required to secure permission from your parent or legal guardian prior to using our Services. When registering an account, you agree to provide correct, up-to-date and complete information. Sharing your account or permitting its use by others is strictly prohibited. You shall assume full responsibility for all activities occurring under your account. If you create an account or use the Services on behalf of others or an entity, you must possess the legal authority to accept these terms on their behalf.
You are prohibited from using the platform Services to upload, publish, post, or disseminate any illegal content, including, but not limited to, the following content and actions:
A violation of these terms may lead to the suspension or termination of your account and may expose you to corresponding legal liabilities.
MGX provides users with limited free usage credits (7.5k per day, up to 2.5M per month) solely for trial and personal use. You shall not obtain, transfer, or redeem these credits through fraudulent registration, bulk or multiple account creation, exploitation of defects, technical work-arounds, or any method intended to circumvent applicable usage limits, quotas, or billing restrictions. If MGX reasonably suspects a violation, it may, at its sole discretion and without notice:
MGX reserves the right to pursue all additional legal or equitable remedies against any account involved in such violations.
You are responsible for securely maintaining and safeguarding your user account and password, ensuring their appropriate and safe usage. If anyone fails in this responsibility, leading to the loss or theft of user account details or any other events causing damage to your or another’s civil rights or interests, the responsible party will bear any legal liabilities that arise. If you detect any unauthorized or abnormal use of your account or password, please notify us immediately. We will take the necessary steps to suspend access to the affected account and help prevent further misuse.
You must comply with all applicable laws when using our Site or Services. Except as may be expressly permitted by applicable law, or as MGX may authorize expressly in writing, you will not, and will not permit anyone else to:
Our Site may display, or contain links to, third party products, services, and web sites. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed, authored, or made available by other users or other third parties on our website, or which is accessible through or may be located using our Services (collectively, “Third Party Content”) are those of the respective authors or producers and not of us or our shareholders, directors, officers, employees, agents, or representatives. We do not control Third Party Content and do not guarantee the accuracy, integrity or quality of such Third Party Content. We are not responsible for the performance of, we do not endorse, and we are not responsible or liable for, any Third Party Content or any information or materials advertised in any Third Party Content. By using or viewing our Site, you may be exposed to content that is offensive, indecent, or objectionable. We are not responsible or liable, directly or indirectly, for any damage or loss caused to you by your use of or reliance on any goods, services, or information available on or through any third party service or Third Party Content. It is your responsibility to evaluate the information, opinion, advice, or other content available on and through our Site. By using our Site, you accept the above terms and assume the risks associated with using Third Party Content on your own.
The User understands and agrees that MetaGPT X is a digital software service that encompasses costs related to LLM model API interface usage and server operations. We offer daily free usage quotas along with tutorials to help you fully experience and understand the product’s features and limitations prior to making a purchase. Please take the time to carefully read the relevant information available in the Help Center and App World before subscribing.
By subscribing to our services, you authorize us to automatically renew your subscription at the end of each billing cycle using the payment method on file, unless you cancel your subscription prior to the renewal date. If you do not cancel before the renewal date, you agree to be charged for the next billing cycle.
MetaGPT X is a digital service that encompasses costs related to the usage of the LLM model API and server operations.Since our services are delivered digitally and made available immediately upon subscription, once service delivery commences (i.e., service usage or credit consumption), all subscription fees are, in principle, non-refundable. We do not issue refunds or credits for partial usage periods, nor do we provide refunds or compensation for gifted credits.
If you believe you made an error when subscribing to MGX PRO services, you may be eligible for a refund if you meet ALL of the following conditions:
Submit your application within the refund window:
EU, UK, or Turkey users: Within 14 days from the time of charge, or when your credits begin to be consumed (whichever occurs first)
All other users: Within 24 hours from the time of charge, or when your credits begin to be consumed (whichever occurs first)
Have not actually used the service:
Confirmed by our team’s verification that you have not generated any service call records within your refund window (as determined by system logs)
Considering the high operational costs of existing LLM and server infrastructure, users who have generated any service call records will not qualify for refunds.
Abnormal situation: We are responsible for providing normal product services. If there is a bug in the product that materially affects your interests, you have the right to request a refund. You need to provide sufficient evidence to prove the existence of the product bug and the resulting loss of benefits. We will promptly address the issue and provide reasonable compensation.
To apply for a refund, please contact us via email at [email protected], and include in your email:
Refund requests will be reviewed within five business days. If your refund application is approved, Stripe will process refunds within five to ten business days, returning them to your original payment account.
You may discontinue your use of the Services at any time. We reserve the right to suspend or terminate your access to the Services at any time, without prior notice, if:
If we terminate your access to the Services due to a material breach of these Terms and you have a subscription:
We may also terminate your account if you have been inactive for over a year and you do not have a paid account. If we decide to terminate your account due to inactivity, we will notify you via email 30 days in advance. If you have a subscription, we may terminate the subscription at any time by giving you at least 30 days’ notice in writing (email is sufficient). If we exercise this right, we will refund you on a pro rata basis the fees paid by you for the remaining portion of your subscription after termination. Upon termination of these Terms, your subscription, or your access to the Services, all rights granted to you under these Terms (or any subscription) to access and use our Services will immediately cease. Additionally, we reserve the right, at our discretion, to delete any materials or data associated with your account.
Users are obligated to refrain from using this product for purposes that breach U.S. legislation, or from uploading, transmitting, or handling content that contravenes U.S. statutes.
We are committed to safeguarding the confidentiality of our users. Unless explicitly authorized by the user or required by U.S. law, we will not collect or share any private user data. For more information, please refer to our ‘Privacy Policy’.
MetaGPT LLC owns and retains all rights, title, and interest in and to:
To be explicitly clear, while MGX owns all rights to the platform and brand elements described above, this ownership is entirely separate from and does not extend to:
MetaGPT makes no claim to ownership of:
You may freely:
We may provide you with a mechanism to provide feedback, suggestions, and ideas, if you choose, about our Site or Services (“Feedback”). You agree that we may, in our sole discretion, use the Feedback you provide to us in any way, including in future enhancements and modifications to our Site or Services. You hereby grant to us and our assigns a perpetual, worldwide, fully transferable, sublicensable, irrevocable, royalty free license to use, reproduce, modify, create derivative works from, distribute, and display the Feedback in any manner any for any purpose, without in any media, software, or technology of any kind now existing or developed in the future, without any obligation to provide attribution or compensation to you or any third party.
It is your responsibility to ensure that all information and data you provide or upload, as well as any material used or outcomes derived from the platform, do not violate the rights of third parties. If a third party approaches us due to concerns or disputes related to your provided content or resulting actions, you agree to address and resolve the matter promptly. You’ll be held liable for any resultant economic damages we face, which may include costs, compensations, and other associated expenses.
You agree that we provide the Services specifically to you. Any individual who accesses or uses your content is considered your “End User.” We have no direct relationship with your End Users. We are not responsible for how you handle End User data and personal information.
If your actions cause us, our affiliates, or our personnel to incur liability to any third party, face penalties from governmental authorities, or suffer other economic losses or reputational damage, you shall indemnify us, our affiliates, and our personnel for all losses incurred thereby.
When the user publishes or deploys the application content generated by MGX, the deployment link will contain the name of the company’s product, specifically “MGX.” The company hereby expressly states that the presence of the term “MGX” within such links does not imply any form of endorsement or authorization by the company with respect to the application content published by the user.
Your use of the Services and materials is solely at your own risk. We and our Providers expressly disclaim any and all warranties of fitness for a particular purpose, title, merchantability, accuracy, availability, reliability, security, privacy, compatibility, non-infringement, and any warranty implied by course of dealing, course of performance, or trade usage.
The product is offered on an “as is” basis, without any form of warranty, either express or implied. This includes, but is not restricted to, implied warranties of merchantability, suitability for a particular purpose, or non-violation of third-party rights.
At no point will the company be accountable for any damages, whether they are direct, indirect, special, incidental, or consequential, arising from the use or inability to utilize this product.
Under no circumstances will the total liability of us and our suppliers and licensors of all kinds arising out of or related to your use of the Site, the Services and MGX content (including but not limited to warranty claims), regardless of the forum and regardless of whether any action or claim is based on contract, tort, or otherwise, exceed the amounts, if any, that you have paid to us for your use of the Site, the Services and MGX content in the twelve month period immediately preceding the event giving rise to such claim or action. In addition, if you are a California resident, you waive California Civil Code §1542, which says: A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him, must have materially affected his settlement with the debtor. Please note that because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
The company reserves the right to modify this agreement’s terms as deemed necessary. Changes will be duly notified via postings on our website or within the product interface, and the date of amendment shall be reflected in the “Effective Date” provided below.
The Technology Service Provider reserves the sole right to interpret the provisions of this agreement, provided such interpretation remains within the bounds of applicable law.
If any part of this agreement becomes invalid or unenforceable, the remaining sections will continue to be valid and effective.
This agreement is governed by and construed in accordance with U.S. federal law and the laws of the State of Delaware.
Effective Date: September 23, 2025